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Privacy Policy

Lobby Privacy Policy

When it comes to privacy protection, it is very serious business and utmost care needs to be taken to protect all private data of the customers. We strive to follow standardized procedures in this regard and ensure the highest level of protection for all customers. When customers trust the company with their valuable information, its becomes the company’s responsibility to ensure that the data provided is secure and not used for any misdeeds. The privacy policy below explains – what data is collected, how it is utilized and the choices offered to access data or not reveal it to third party. The data collected by us is used only to streamline the overall buying process and is never disclosed to third party.

Information Collected by Lobby

  • Contact details – name, shipping address, email address and password, contact number, etc.
  • The transaction and banking details of your credit/debit card, net banking, etc is retained with the payment gateway of PayU. PayU is associated with VeriSignSecured and PCI-Complaint to ensure safe and secure transactions
  • Details of order place previously – product purchased before and its price details, date of previous transaction, payment history and transaction information
  • Demographic information and product preferences of customers recorded in optional online surveys conducted by third party websites having tie ups with Lobby
  • Cookies – They are small files of data that is sent to your system when you visit a particular website. The next time you visit the website, the cookie will recognize you and your browser. They store user preferences like a click of a specific button and other information. You can set your browser either to decline cookies or know when the cookie is sent to your computer
  • Log Information – Session information includes the pages visited within website, IP address of user, geographical location, browser and system information
  • Third Party – Facebook, Twitter, Pinterest,etc. sign in information
  • Email information regarding customer’s product inquiry, complaints or returns, order and transaction data

Utilization of information collected

  • Information is shared to our associates, partner or subsidiaries who are also involved with us in the service of delivering products to you. In the event of mergers or acquisitions, information is shared to those companies
  • The information stated above is used by us to understand customer behavior and preferences derived from reports using collective statistical data
  • Newsletters detailing offers, promotions, new arrivals, product information and other contents are emailed to you. You have the option to choose whether you want to receive such emails
  • Cookies are used to store customer related information to enhance their buying experience by storing their preferences of products added to the wish list and cart
  • User session information is used and analyzed by us to judge customer buying behavior outline in turn aiding us to make improvements
  • IP address is used to judge incoming traffic numbers determining the number of audiences reached in order to examine the performance of our website
  • In the event of any disputes resulting in a legal trial, customer information is used by us to sort it out and compensate accordingly in compliance with the terms and conditions agreed upon.

After registering with us, you have to choice to decline receiving email communication from our website or our partners and you can do this by writing to us. In case of any questions regarding the privacy policy, please feel free to write to us at support@lobbyclean.com